Lippincott™ Guarantees
The Lippincott™ guarantees reflect our commitment to the highest standards of customer service and satisfaction.
The GoldKit™ Guarantee*
If for any reason you do not wish to cash the check we send you, and would like your items back, simply return the check so that it arrives at the Post Office Box indicated on the top left portion of the check within ten (10) days of the date on the check. If you are concerned that your returned check will not arrive back to us in time, please call 1-800-538-8188 to speak to one of our customer service representatives and to give us notice so that we may pull your goods in advance of receiving your check. After receiving your check, Lippincott™ will return your items within 15 business days. Lippincott™ will do so without any charge to you. The shipment back to you is guaranteed* against loss.
*For more details, please read our GoldKit™ terms and conditions.
The ThingsWeBuy™ Guarantee*
If for any reason you prefer to have your diamonds, fine jewelry or watches returned before we issue your check, we will mail your items back to you. We will pay for postage and insure your items for twice the amount of the highest offer we made for those items.
*For more details, please read the ThingsWeBuy™ terms and conditions.
The RecyclePlatinum™ Guarantee*
If for any reason you prefer to have your platinum items returned before we agree on a price, we will mail your items back to you. We will pay for postage and insure your items for twice the amount of the highest offer we made for those items.
*For more details, please read the RecyclePlatinum™ terms and conditions.
